Ducati Monster Forum

Moto Board => General Monster Forum => Topic started by: DucHead on October 21, 2008, 06:36:39 AM

Title: Monsterparts.com
Post by: DucHead on October 21, 2008, 06:36:39 AM
Has anyone had contact with Jeff at Monsterparts?  I usually get email replies to my messages quickly, but I have gotten no replies from my last two or three emails.
Title: Re: Monsterparts.com
Post by: Grampa on October 21, 2008, 07:12:20 AM
he...may be in Spain
Title: Re: Monsterparts.com
Post by: doulos on October 21, 2008, 07:31:25 AM
I spoke with him the other day (a week ago) on the phone.
Title: Re: Monsterparts.com
Post by: Got Duc on October 21, 2008, 07:34:44 AM
No interwebz on the new Monster 1100?  ;D
Title: Re: Monsterparts.com
Post by: Triple J on October 21, 2008, 08:47:10 AM
i got an email from him last Friday. Also ordered some things on Friday and got them yesterday. His email response was a bit slow though. I'm guessing he was out of town and is now sorting thru everything??  ???
Title: Re: Monsterparts.com
Post by: MotoCreations on October 21, 2008, 09:18:28 AM
Jeff was in Europe for meetings and then Spain? 

His secretary / assistant is taking care of orders while he is out.
Title: Re: Monsterparts.com
Post by: remy on October 21, 2008, 12:57:59 PM
I talked back and forth with Monsterparts by email just yesterday, placed my order, and got the tracking number minutes later.  [thumbsup]
Title: Re: Monsterparts.com
Post by: stopintime on October 21, 2008, 01:08:25 PM
He misses some emails from time to time, but he'll answer the phone while in the shower or asleep. Good guy with a beyond perfect service record.
Title: Re: Monsterparts.com
Post by: bmonty72 on October 21, 2008, 05:10:34 PM
Called him today and ordered some parts.  Got great customer service...as always!!!!
Title: Re: Monsterparts.com
Post by: DucHead on October 22, 2008, 04:40:54 AM
I got an email last night.

Thanks y'all!  It's comforting to know the DMF can produce the whereabouts of vendors at any given moment!   [laugh]