So I've got my home network finally wired up. Plugged in a dell powerconnect 2324 in the basement.
Plugged in the DVR receivers - check
Plugged in the PS3 - check
Plug in the home computer upstairs.... it says it's connected to an unidentified network. Won't connect to the net at all. The line checks out with the tester, all pairs are green. It "sees" a network (public unidentified), but will not let me connect, nor will it ask me to enter the network password.
If I plug the computer directly into the modem, it works fine. Since the modem is across the room in a closet, I'd rather not have a cord running across the room :)
Any ideas on why it won't let me connect, or why it won't see the home network?
All of the other devices see the network fine, ask for the password, and away we go.
I just plugged the laptop into the wall jack, turned off the wireless card, and it instantly recognized the network and connected, so I know the connection is good :)
Did you try to unplug / disconnect all the other toys (ps3), then plug in the desktop?
Also, with the pc connected to the switch, 7 may want you to create a homegroup, then you could unplug it and move it.
Did you try going through the control panel and adding the network? There are several ways to do it.
Sorry, no FHE with this exact problem.
mitt
Tried all of those things actually [thumbsup]
I try to create a new connection, but it then asks for a ISP, password/username. Doesn't make any sense, the modem/router is working fine.
This compter was the "main" one when I setup my internet access.
I've tried running the ISP disc (ATT) and my AVG virus comes back with a warning, trojan horse on the disc!.....
Weird... What password do you enter normally, if the connection was working the way it was before? I guess what I am asking is what is authenticating you to the network (AD/LDAP)? It *sounds* like "public unidentified" is a wireless SSID , and the password you would enter is the WEP or other key. Does the home computer have a wireless card? Does it have a 10/100 or a 10/100/1000 Ethernet card? Is the PC patched through to a gig port on the switch by any chance?
If you can get the output from an "ipconfig /all" from DOS from the home PC when it is plugged into the switch and when it is plugged directly in to the modem, that would be good. Do you have DSL, cable or FiOS?
/end of interrogation :)
I think i recall having a similar problem when i first changed over to 7 on a few machines. ended up reinstalling the nic.
try to uninstall the NIC in device manager and reboot. win7 should reinstall it and see any currently connected network "for the first time" and allow you to recognize it as a home network or work network or whatever you want for your network configuration.
also if you have another device (router) handling the internet connection for everything on the network then an ISP disc wouldnt do squat... and most free AV programs really are crap unless you already have good browsing / security habits as a user.
Edit: also there seems to be a a lot of suggestions all over the internet regarding this issue
from administrative command prompt
ROUTE DELETE 0.0.0.0
reboot
and/or
from administrative command prompt
netsh winsock reset catalog
reboot
and/or
disable the bonjour service (apple related service)
reboot
oh forgot to say
if you need more detailed instructions for any of the above just say so. :) i'll be happy to write em up.
I might!
Basically, if I plug the machine into the back of the router directly, everything works great.
If I plug the machine into the switch, it says "unidentified network", and never asks to join, for a password, etc.
Firstly... Yes... I am a geek. [coffee]
OK
Goto Start > All Programs > Accessories
Right Click 'Command Prompt'
Select 'Run as Administrator'
At the command prompt (C:\Users\yourusername>)
type 'ROUTE DELETE 0.0.0.0' (excluding the '') and hit enter.
You should get a message saying 'OK!'
then
type 'netsh winsock reset catalog' (again excluding the '') and hit enter
you should get a message saying 'Sucessfully reset the Winsock Catalog. You must restart the computer in order to complete the reset.'
Reboot
These are harmless commands to clear network caches of varying types.
If your internet still doesnt work after the reboot.
Goto Start > Right click 'Computer' > Select Properties
That should pop up a window that says something like 'View basic information about your computer'
On that window Select 'Device Manager' on the left.
In the 'Device Manager' window that it opens find the entry for 'Network Adapters'
At this point everyones computer is different so I cant give you a specific 'Click Here' instructional other than:
Find the sub-entry under 'Network Adapters' that matches the adapter you use to connect to your network. If you are unsure which to select, consult your hardware documentation.
Once you determine which is your ethernet network adapter (in my case it says 'Intel(R) 82577LM Gigabit Network Connection'), right click it and choose 'Uninstall'.
Note: This does not permanently uninstall the device. Just removes it from device manager, allowing it to be reinstalled by Windows with the currently installed drivers.
Reboot.
After you log in you should notice the 'Found new hardware' in the system tray as it reinstalls the network adapter.
At this point my memory gets a bit IZ_ regarding weather Win7 will automatically pop up a message asking 'What kind of network is this?' (Public, Private, Work)
I'm subbed to this thread so feel free to ask for clarification of anything here :)
you're making it waaaay to easy for him.
everyone should struggle with windows. ;D
"disclaimer...I don't own a Mac."
making it too easy for him would have been to write the script to do it all for him [laugh]
"disclaimer... I dual boot all my computers with ubuntu/arch linux and xp/7" [thumbsup]
Quote from: ahks on January 13, 2011, 03:31:59 PM
making it too easy for him would have been to write the script to do it all for him [laugh]
"disclaimer... I dual boot all my computers with ubuntu/arch linux and xp/7" [thumbsup]
You should have told him that your rate makes an electrician look like an amateur. [evil]
LOL If I got to keep half the money the company I work for billed it's customers I would have had my Duc last year as opposed to "Hopefully this year".
hahaha...ha. ;D
I greatly appreciate the help AHKS. Tried the first suggestion...thought it worked, said I was connected. But then wouldn't actually connect to anything on a browser.
Did the second item, back to square one. When it's plugged in through the switch, it "sees" the network, but won't connect to it. When plugged directly into the router, it works fine.
I'm curious if the reason behind this is the computer was originally used to setup the router/network, and now is looking for something I'm not showing it.
I thought perhaps buying a new dedicated NIC card might help, can't be too expensive to try out anyway. I've tried re-installing the network through the computer, but the DSL CD doesn't run, so apparently it knows it's already installed?
Not a problem. I enjoy troubleshooting problems :)
Another thing you could try :)
Goto Start > All Programs > Accessories
Right Click 'Command Prompt'
Select 'Run as Administrator'
At the command prompt (C:\Users\yourusername>)
type 'netsh int ip reset c:\resetlog.txt' (excluding the '') and hit enter.
Reboot.
The next thing I would try is a different version driver for the NIC, newer preferably as installing an older one is a PITA to walk someone through. :) If the card is an integrated NIC goto the motherboard manufacturer or the computer manufacturer and download a new driver and install it... reboot... try again.
Replacing the card or adding another is a 50/50 shot on success. It could be connection specific settings that are fubar, it could also be connection independent settings that are fubar.
So lets get some more info. Your network configuration. From previous posts it sounds like you have an ISP router (like a 2wire dsl/fiber or a cable modem/router) plugged into a dell switch (thats a good unmanaged gigabit switch btw), and the switch feeds your drops to your network aware appliances.
Now for the questions... in case this isn't a computer specific issue :)
Whats with the "network password"? That sounds like an over complicated network configuration for a home network unless you have security concerns like kids using it unsupervised, neighbors leaching wifi (you should have a WPA locked down wireless network if thats the case), etc. And what are you using as a router? Could your ISP be limiting the number of clients the router will serve? I've seen it before where an ISPs router stops serving clients after the 3rd or 5th device to limit your usage and limit home business from using residential services. Have you plugged another device into the line your desktop is using? I've seen instances where a drop tests fine but still has issues with data. How long are your data cable runs? If your runs are over 100m (~300') you can have connection issues. If it's possible, can you plug your computer into a different drop that isn't a direct line into the router?
I really am rather long winded... sorry