UPS is fuking ridiculous. How you gonna leave a package on a outside door step thats 10 steps away from a city bus stop where people pass thru and wait for the bus everyday???? Instead of having brains and leaving a delivery notice or leaving it with the next door neighbor,they decide its ok to leave a package of value out basically on a public sidewalk.. seriously?? I know you dont have to have an IQ of a genius to work there but shyt your drivers shouldn't have IQs that match a soggy piece of animal shyt either... there goes my daughters christmas. SMFDH!!
Um.....is it UPS or NY that sucks?
Have you picked a new place yet?
Both, but ups in Brooklyn. I also posted a vid on youtube showing the neglect they take in delivering packages. Saw a guy throw a tv box from the front if the truck to the back where his coworker was stacking them. picked a place? Moving to tx just gotta wait..
Come on! Plenty of room in the Lone Star state! [thumbsup] Besides, my USPS mailman and my neighborhood UPS guys rock! They both got Christmas cards with gift cards inside from us. ;)
Sorry your little girl's gift got buggered up. :P
Man that seriously sucks...and yes they don't give a crap where they leave things if there is a No-Sig
they act like everywhere is a frikking Norman Rockwell/Currier & Ives scene and like everyone is on the honor system
It was to be signed for.. d = damn h = head
Quote from: cokey on December 24, 2011, 01:08:20 PM
It was to be signed for.. d = damn h = head
Wow, I was way off.
Quote from: RAT900 on December 24, 2011, 12:42:49 PM
Man that seriously sucks...and yes they don't give a crap where they leave things if there is a No-Sig
they act like everywhere is a frikking Norman Rockwell/Currier & Ives scene and like everyone is on the honor system
Really?
Since I'm a UPS driver, I might have to take exception to that. ;)
There are procedures that drivers are supposed to follow for Driver Release (DR) packages, and leaving it in plain sight is not one of them. If the package was a Signature Required package, then the driver couldn't complete the stop without a signature. If you have the tracking number, file a claim, and also call the 1-800 PICKUPS number and file a complaint about the service. Yes it is christmas season and the daily volume of packages double, but you still should get good service.
Then again there are 400K+ employees at UPS so not everyone of them is as good as:
Quote from: fastwin on December 24, 2011, 08:23:22 AM
Come on! Plenty of room in the Lone Star state! [thumbsup] Besides, my USPS mailman and my neighborhood UPS guys rock! They both got Christmas cards with gift cards inside from us. ;)
Sorry your little girl's gift got buggered up. :P
I was going to ask..is krolik your delivery boy?! [cheeky]
In my area UPS is great! FedEx on the other hand, couldn't find their behinds with both hands.
Yea ups guy at my old place/moms building is great. We called and the rep on the phone said if the driver just left the package out like that there's nothing she can do..
And at my last place my wide saw the ups guy deliver my new led tv to the building across the st, 1824, mines was 1825 and just dropped in the building and leave...
true, like in every job there's a batch of sour apples.. mines deff included. But even the guys I know who work inside ups tell me how they just throw stuff around..
Don't get me started on fedex
I like fed-ex
My ups driver is great too.
I don't ship ups because the local ups store franchisee is heavy handed with fees and I don't want the hassle of an account.
Fed-Ex also pays their insurance claims promptly. I haven't had the same experience with ups.
If I resided in a similar area, I'd have everything sent to my workplace.
IT's not UPS, it's NYC.
The UPS guy in my neighborhood is here every day-- everyone in my cul de sac gets stuff daily. He has asked each of us if we mind if a neighbor signs for packages to make it easier for us and him and of course we all agreed.
I get shipments of ammo that are easily 100 lbs sometimes and he doesn't complain. Always courteous and (knowing we are jewish) has told us to have a happy Hanukkah which my kids found hysterical for some reason.
Conversely, in one of the buildings I lived in on the UES, several of the doorman would refuse UPS packages for people who didn't tip well. They got away with it by saying that the package wasn't labeled properly or whatnot.
We live out a dirt road without a name or a sign, the entrance to the road is on USFS land and the USFS won't allow a road sign and tear down any signs we put up, I'm sure I could legally challenge that but just haven't got around to it. UPS knows all about this area and has been making deliveries here for decades. Fedex for those same decades made us go into their warehouse in town to pick up our packages. Lately Fedex has finally started delivering out here, but they are still not consistent.
We also have the same UPS driver assigned to our route for years and that's part of the reason we get so much better service from UPS. I don't know if I've ever seen the same Fedex driver twice. UPS seems to be basically a better company and based on our experience here I am honor bound to defend them.
I have adjusted the title properly..
Quote from: cokey on December 25, 2011, 08:06:40 AM
I have adjusted the title properly..
There that's much better. ;D
Even I, a UPS driver, have had to complain about service. It turned out that the regular driver was on vacation, and the fill in guy had never run the area before. :-\
Quote from: ducatiz on December 25, 2011, 07:02:17 AM
IT's not UPS, it's NYC.
The UPS guy in my neighborhood is here every day-- everyone in my cul de sac gets stuff daily. He has asked each of us if we mind if a neighbor signs for packages to make it easier for us and him and of course we all agreed.
I get shipments of ammo that are easily 100 lbs sometimes and he doesn't complain. Always courteous and (knowing we are jewish) has told us to have a happy Hanukkah which my kids found hysterical for some reason.
Conversely, in one of the buildings I lived in on the UES, several of the doorman would refuse UPS packages for people who didn't tip well. They got away with it by saying that the package wasn't labeled properly or whatnot.
Years ago when I ran my tact shotgun class I too used to have a shit load of ammo mail ordered and delivered by UPS. My guy was so cool about it he told me he felt funny leaving all those cases of ammo on my front porch so he took it upon himself to hump it all the way up my driveway to the back door and leave it there so no one could see it from the street. Good guy and very responsible on his part. [thumbsup]
Don't get much delivered by Fed-Ex but I will say I have never had a problem with them either.
Quote from: krolik on December 24, 2011, 06:47:08 PM
Really?
Since I'm a UPS driver, I might have to take exception to that. ;)
There are procedures that drivers are supposed to follow for Driver Release (DR) packages, and leaving it in plain sight is not one of them. If the package was a Signature Required package, then the driver couldn't complete the stop without a signature. If you have the tracking number, file a claim, and also call the 1-800 PICKUPS number and file a complaint about the service. Yes it is christmas season and the daily volume of packages double, but you still should get good service.
Then again there are 400K+ employees at UPS so not everyone of them is as good as:
Indeed...apologies to you
I am guilty of generalities....I have had good UPS delivery guys.... one has said he is heading to my house if society collapses (with all the hazmat deliveries)
and lately a real clinker replete with accompanying stories that I am not going to belabor or flog here
Merry Christmas Happy Holidays
When I lived in Norcal our UPS driver would bring items inside our office for us. My new UPS guy tries to leave things at the front door just a few steps from the sidewalk out in plain sight. He could at least leave it in the gate on the side.
I have been shipping stuff USPS for the last couple of years and I love it. Usually lower cost as well, and they deliver on Saturday (for now)
Quote from: ducpainter on December 25, 2011, 05:25:01 AM
I don't ship ups because the local ups store franchisee is heavy handed with fees and I don't want the hassle of an account.
Fed-Ex also pays their insurance claims promptly. I haven't had the same experience with ups.
I will never ship from a UPS Store, but I'm fine with shipping via UPS. UPS Stores are independently-owned franchises that simply use the UPS name, which puts another party between you and your shipment. This might not sound like a big deal, but it means that if you file a claim because something you shipped from a store got stolen/lost/damaged/screwed up, you get caught in an infinite loop of corporate blame game with both parties telling you it isn't their fault and you need to resolve the issue with the other party while you end up losing your shipment and any money spent. I've seen that happen a couple of times - shipment gets screwed up, my friend contacts UPS who says that he wasn't the originating shipper and thus they can't talk with him, and the store says it wasn't their fault and he needs to file a claim with UPS. Short of walking in there and getting a manager to call in to UPS customer service while you glare at them as a silent party, you're pretty much without recourse if that happens.
Since FedEx owns all of their stores, the same problem does not happen with them. If you want to ship via UPS, either schedule a pickup directly through them or go to a UPS Customer Center.
Um...
FedEx Guy Throwing My Computer Monitor (http://www.youtube.com/watch?v=PKUDTPbDhnA#)
and...
UPS "Special" Delivery (http://www.youtube.com/watch?v=sgAq_KnDIPc#)
oh, and...
UPS Delivery Gone Wrong (http://www.youtube.com/watch?v=aX5SNyGNlPI#)
Not to say they're all like this, and I've never had any problems, but it's still shitty nonetheless.
Quote from: AdmiralKit on December 25, 2011, 02:29:11 PM
I will never ship from a UPS Store, but I'm fine with shipping via UPS. UPS Stores are independently-owned franchises that simply use the UPS name, which puts another party between you and your shipment. This might not sound like a big deal, but it means that if you file a claim because something you shipped from a store got stolen/lost/damaged/screwed up, you get caught in an infinite loop of corporate blame game with both parties telling you it isn't their fault and you need to resolve the issue with the other party while you end up losing your shipment and any money spent. I've seen that happen a couple of times - shipment gets screwed up, my friend contacts UPS who says that he wasn't the originating shipper and thus they can't talk with him, and the store says it wasn't their fault and he needs to file a claim with UPS. Short of walking in there and getting a manager to call in to UPS customer service while you glare at them as a silent party, you're pretty much without recourse if that happens.
Since FedEx owns all of their stores, the same problem does not happen with them. If you want to ship via UPS, either schedule a pickup directly through them or go to a UPS Customer Center.
Not exactly true...
I ship from a fed-ex authorized ship center. It is a privately owned business that happens to be a graphic arts/print shop.
They are indeed in the middle just as a UPS store would be.
Quote from: ducpainter on December 25, 2011, 05:08:01 PM
Not exactly true...
I ship from a fed-ex authorized ship center. It is a privately owned business that happens to be a graphic arts/print shop.
They are indeed in the middle just as a UPS store would be.
he's not talking about authorized shippers.
you can franchise a "UPS Store" (shipping center with UPS corp branding, etc)... fedex doesn't franchise fedex/fedexoffice stores, they're all corporate owned.
http://www.theupsstore.com/franchising/Pages/index.aspx (http://www.theupsstore.com/franchising/Pages/index.aspx)
Quote from: duc750 on December 25, 2011, 04:58:56 PM
Um...
and...
oh, and...
Not to say they're all like this, and I've never had any problems, but it's still shitty nonetheless.
1: That's what you get when you ship FedEx. ;D
2: In my center he'd have been disciplined for unbelting his seat belt before the truck was completely stopped. The UPS trucks in my building are all wired up to sensors and such.
3: THe dude in the high vis vest is a seasonal helper, minimum wage temp job over christmas, not the actual driver.
Quote from: derby on December 25, 2011, 08:31:53 PM
he's not talking about authorized shippers.
you can franchise a "UPS Store" (shipping center with UPS corp branding, etc)... fedex doesn't franchise fedex/fedexoffice stores, they're all corporate owned.
http://www.theupsstore.com/franchising/Pages/index.aspx (http://www.theupsstore.com/franchising/Pages/index.aspx)
I understand that.
You can ship via fed ex from a non fed ex owned location...
Just like ups.
Quote from: krolik on December 25, 2011, 08:58:51 PM
3: THe dude in the high vis vest is a seasonal helper, minimum wage temp job over christmas, not the actual driver.
....but under the supervision of the driver, no?
USPS all the way, never had an issue with FED EX, UPS or the original carrier. ;)
Quote from: cupcake on December 25, 2011, 10:29:02 PM
....but under the supervision of the driver, no?
UPS takes anybody [roll] for seasonal helpers. Most of them aren't worth much more than minimum wage. [bang] Some not even that. :P
I got lucky this year, 23 yo dude who's going into the Army to be Special Forces, swims 5k and works out 3 hours a day. Also he could follow directions. [thumbsup] My biggest problem was telling him not to run everywhere. (safety reasons)
Quote from: ducpainter on December 25, 2011, 09:10:32 PM
I understand that.
You can ship via fed ex from a non fed ex owned location...
Just like ups.
Derby made the point I would have if I had been near a computer. You can certainly put a 3rd party between you and FedEx (like the local PakMail down the street), but if you walk into a FedEx Office (nee Kinko's), you're dealing directly with the company that also handles the shipping.
Quote from: Langanobob on December 25, 2011, 07:22:11 AM
We live out a dirt road without a name or a sign, the entrance to the road is on USFS land and the USFS won't allow a road sign and tear down any signs we put up, I'm sure I could legally challenge that but just haven't got around to it.
You have an easement on USFS land and they won't let you put up a sign of any kind?
What if you put the sign in the middle of the road? Is it a private road or maintained by USFS?
How come I never see this UPS driver shown the link below? Not fair!
http://item.mobileweb.ebay.com/viewitem?itemId=130619313020 (http://item.mobileweb.ebay.com/viewitem?itemId=130619313020)
I must be blessed by the delivery gods. I tried to remember "any" bad experiences in the 30 plus years I have dealt with them and cannot come up with one. While I am in the country which is the difference obviously but they are all a great bunch of guys that go out of their way to help with any little problems that "I" might have. They also do things that they are probably not supposed to do to help out with friends deliveries and such. [thumbsup]
Yea, all my delivery guys are great. One's scared of my dogs.
I told him to bring a biscuit with him.
LA
Quote from: LA on January 03, 2012, 08:18:52 PM
I told him to bring a biscuit with him.
Dogs love the
Biscuit Guy!
My delivery woman is great. I try not to us UPS though because they seem to take their sweet time getting things to me. FedEx is always faster and USPS even faster then them.
Quote from: ab on December 31, 2011, 03:35:34 PM
How come I never see this UPS driver shown the link below? Not fair!
http://item.mobileweb.ebay.com/viewitem?itemId=130619313020 (http://item.mobileweb.ebay.com/viewitem?itemId=130619313020)
i've seen Krolik in that uniform
:-\
Quote from: Mother on January 04, 2012, 01:57:44 AM
i've seen Krolik in that uniform
:-\
You said you'd never tell. :'(
;D