My wait time is "greater than 15 minutes"
[bang]
Um. Welcome to my hell. I talk to them half a dozen times a day.
I have an assistant who does nothing but sit on hold for client calls with IRS.
You can call as late as 10 for some issues. Check.
I just needed an ein verification, which I got. Took about 30 minutes.
Ein?
(http://images.wikia.com/cowboybebop/images/9/98/Ein.jpg)
Employer identification number
Called them 2 weeks ago.
Literally was on hold for 3 minutes. I had already queued up my Netflix, made a sandwich & opened a beer awaiting the ~1 hr. hold time....
That just turned the beer into a celebratory beer for not being on hold forever... [thumbsup]
Oh, and I use my company cell phone for those calls as they can eat the land-line minutes. ;D
Tell them I said 'Hi'. make the beast with two backsers.
Quote from: sugarcrook on July 12, 2012, 09:02:03 PM
Tell them I said 'Hi'. make the beast with two backsers.
[clap]