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Kitchen Sink => No Moto Content => Topic started by: mookieo2 on July 30, 2012, 02:12:35 PM

Title: Need PC HELP!
Post by: mookieo2 on July 30, 2012, 02:12:35 PM
I have an older Dell Vostro 1700. I had a virus that I could not remove. It originally had win XP, I reformatted and installed XP Pro. I do not have the original cd anymore. Dell has the drivers on the website but they will not install because windows installer keeps getting errors. I installed it from a usb drive. It is installer 4.5.Sometimes it says its not installed correctly sometimes it says it caused a problem depending on the driver I am trying to install. Any Ideas or should I try to put standard XP on it. I need this computer workling soon. Dell does not have the Cd's for me to repurchase.
Title: Re: Need PC HELP!
Post by: derby on July 30, 2012, 02:24:49 PM
drivers will be the same for both versions...

what errors are you getting?

if you go to device manager, what are you "missing" (what has yellow exclamation marks)?
Title: Re: Need PC HELP!
Post by: mookieo2 on July 30, 2012, 02:42:50 PM
Quote from: derby on July 30, 2012, 02:24:49 PM
drivers will be the same for both versions...

what errors are you getting?

if you go to device manager, what are you "missing" (what has yellow exclamation marks)?

Windows installer is giving me errors. says its not installed correctly or says it encountered a problem

yellow ?

ethernet
network
audio device
modem
video controller
video controller vga
Title: Re: Need PC HELP!
Post by: derby on July 30, 2012, 03:13:24 PM
see if you can get the ethernet/network driver to install and then try to run windows update to update the operating system. then install the rest of the drivers.

you can also try reinstalling windows installer:

http://www.microsoft.com/en-us/download/details.aspx?id=8483 (http://www.microsoft.com/en-us/download/details.aspx?id=8483)
Title: Re: Need PC HELP!
Post by: mookieo2 on July 30, 2012, 03:36:11 PM
Tried to uninstall/install windows installer and no change. I got the wireless, LAN, and 1394 network drivers to install but when I connect an Ethernet cable I get nothing and there is no program to check or change IP address. No network utility program. Tried to make new network connection with no luck.
Title: Re: Need PC HELP!
Post by: derby on July 30, 2012, 04:38:18 PM
start > run > cmd [ENTER]

ipconfig [ENTER]


that should give you your ip address.

if you have the wireless and wired network drivers installed, you should see address for both (assuming you're able to join a wireless network).

out of curiosity, where did you get the xp install media you used? you're having some basic operating system issues that shouldn't be present in a fresh install.
Title: Re: Need PC HELP!
Post by: mookieo2 on July 31, 2012, 12:50:46 PM
Reformatted again, put xp home back on, installed properly, all is well. I'm not sure what happened with that install of XP pro.