Ducati Monster Forum

Kitchen Sink => No Moto Content => Topic started by: Rameses on December 12, 2012, 06:50:18 PM

Title: UPS sucks
Post by: Rameses on December 12, 2012, 06:50:18 PM


I guess 18 "Handle With Care - GLASS" stickers weren't enough...


(https://lh4.googleusercontent.com/-W_a4m5kASsk/UMlBAXK560I/AAAAAAAABTk/3qOZfEMQ9zc/s640/20121212_204728.jpg)


Title: Re: UPS sucks
Post by: lazylightnin717 on December 12, 2012, 07:30:20 PM
Are you serious  ???
Title: Re: UPS sucks
Post by: MendoDave on December 12, 2012, 07:44:58 PM
I'd be complaining. Tomorrow. At the UPS shipping place.
Title: Re: UPS sucks
Post by: Rameses on December 12, 2012, 08:11:16 PM


Yep.

Unfortunately I'm serious.

Amazingly, only 2 of the 14 pieces got broken.


(https://lh4.googleusercontent.com/-xSPMwR2I_fI/UMlA9tikIFI/AAAAAAAABTc/UNvac_YFHUM/s640/20121212_205410.jpg)



I'm definitely getting in touch with them in the morning.

All I can think of is the opening scene from Ace Ventura.

Title: Re: UPS sucks
Post by: kopfjäger on December 12, 2012, 08:21:47 PM
http://youtu.be/2Q6_9A90cUk (http://youtu.be/2Q6_9A90cUk)
Title: Re: UPS sucks
Post by: Stella on December 12, 2012, 08:36:18 PM
Oh man.  That package is so sad!
Title: Re: UPS sucks
Post by: Triple J on December 12, 2012, 09:34:00 PM
Quote from: Rameses on December 12, 2012, 08:11:16 PM

All I can think of is the opening scene from Ace Ventura.


First thing I thought of.  [laugh] That really sucks!
Title: Re: UPS sucks
Post by: J5 on December 12, 2012, 09:55:51 PM
it does suck

but that sticker over 70lbs , ya joking

i think the packer should accept some blame on this one

You can never even send anything without it being packed properly for the worst
possible monkey getting a hold of it and expect the contents to make it through
Title: Re: UPS sucks
Post by: TiNi on December 13, 2012, 02:50:52 AM
wow...
Title: Re: UPS sucks
Post by: ducpainter on December 13, 2012, 02:52:02 AM
The fragile stickers are a like challenge to the handlers.

I never use them.
Title: Re: UPS sucks
Post by: TiNi on December 13, 2012, 02:53:28 AM
i'm not defending ups, but the shipper could also have gone with a heavier corrugate
Title: Re: UPS sucks
Post by: Ddan on December 13, 2012, 03:02:19 AM
Quote from: TiNi on December 13, 2012, 02:53:28 AM
i'm not defending ups, but the shipper could also have gone with a heavier corrugate
Do they make corrugate heavy enough to go through what it looks like that box went through?  Someone threw that out of the back of the truck and then it got run over
Title: Re: UPS sucks
Post by: zooom on December 13, 2012, 04:02:41 AM
what WAS in the package?
Title: Re: UPS sucks
Post by: Howie on December 13, 2012, 04:45:26 AM
Quote from: Ddan on December 13, 2012, 03:02:19 AM
Do they make corrugate heavy enough to go through what it looks like that box went through?  Someone threw that out of the back of the truck and then it got run over

This stuff might work:
http://www.zorotools.com/g/00058723/k-G0623646?utm_source=google_shopping&utm_medium=cpc&utm_campaign=Google_Shopping_Feed&kw={keyword}&gclid=CJLMoam0l7QCFUQw4Aods3sAsQ (http://www.zorotools.com/g/00058723/k-G0623646?utm_source=google_shopping&utm_medium=cpc&utm_campaign=Google_Shopping_Feed&kw=%7Bkeyword%7D&gclid=CJLMoam0l7QCFUQw4Aods3sAsQ)
Title: Re: UPS sucks
Post by: Rameses on December 13, 2012, 05:00:17 AM
Quote from: zooom on December 13, 2012, 04:02:41 AM
what WAS in the package?


A new set of window glass for a 1951 Willys Wagon.

Title: Re: UPS sucks
Post by: mitt on December 13, 2012, 09:17:54 AM
I assume you were not home when it was dropped off?  I would have refused shipment without opening the box...


mitt
Title: Re: UPS sucks
Post by: Monsterlover on December 13, 2012, 09:18:50 AM
UPS also recommends 2" of packing material between the box and whatever you want unbroken.
Title: Re: UPS sucks
Post by: Triple J on December 13, 2012, 09:20:47 AM
As a former airline baggage handler...that package looks like it fell out of a baggage/package cart at the airport and then got run over by the cart behind it. I've only seen damage like that to a package a couple times.  [coffee]

Seems the shipper could have done a better job as well given the contents...but that's just based on that picture.
Title: Re: UPS sucks
Post by: Ddan on December 13, 2012, 01:31:48 PM
Quote from: howie on December 13, 2012, 04:45:26 AM
This stuff might work:
http://www.zorotools.com/g/00058723/k-G0623646?utm_source=google_shopping&utm_medium=cpc&utm_campaign=Google_Shopping_Feed&kw={keyword}&gclid=CJLMoam0l7QCFUQw4Aods3sAsQ (http://www.zorotools.com/g/00058723/k-G0623646?utm_source=google_shopping&utm_medium=cpc&utm_campaign=Google_Shopping_Feed&kw=%7Bkeyword%7D&gclid=CJLMoam0l7QCFUQw4Aods3sAsQ)

That would do it    ;D
Title: Re: UPS sucks
Post by: rsoffar on December 13, 2012, 01:55:38 PM
wowwww, unfortunately I recently had a similar experience with a tv  [bang]
Title: Re: UPS sucks
Post by: Ducatamount on December 13, 2012, 01:58:54 PM
UPS hires a lot of temp. help during the holidays.
Title: Re: UPS sucks
Post by: hbliam on December 13, 2012, 02:46:51 PM
Did the shipper package it very well? The one picture you show doesn't look like it. Hopefully there was a lot more then some some crumpled up paper and one round of bubble wrap.
Title: Re: UPS sucks
Post by: ducpainter on December 13, 2012, 03:11:29 PM
I'd almost guarantee there was a bunch of packing material missing. There's a gaping hole in the box.

No way the seller can be blamed based on the way that box was mishandled.

Title: Re: UPS sucks
Post by: Rameses on December 13, 2012, 04:30:16 PM


No, it was packed pretty well.

There was a solid 5-6" of crushed up paper, bubble wrap, and foam peanuts all the way around it.

It was just absolutely abused in shipping.


Title: Re: UPS sucks
Post by: cokey on December 13, 2012, 05:42:00 PM
Looks about right.  I've sat behind ups while in my work van watching the blatant disregard for packages.   
Title: Re: UPS sucks
Post by: 1.21GW on December 14, 2012, 07:17:51 AM
I concur with the thread title.

Sorry, man. :(
Title: Re: UPS sucks
Post by: krolik on December 14, 2012, 06:57:45 PM
Who would ship an over 70lb package of auto-window glass?
???
Simce I'm the board UPS dude, I've been a driver for 18 years, I have to say thats a sad looking package. Often when I find such a package on my truck, I send it to the clerks as a damaged package, rather than deliver it in such a condition.
:P

My advice is to keep all the original packaging, call in a claim to 1-800-PICKUPS along with notifying the shipper.

Was the shipper a regular business or an individual? Most people who ship packages infrequently don't do a very good job of packaging.
Title: Re: UPS sucks
Post by: ducpainter on December 14, 2012, 07:04:42 PM
Quote from: krolik on December 14, 2012, 06:57:45 PM
Who would ship an over 70lb package of auto-window glass?
???
Simce I'm the board UPS dude, I've been a driver for 18 years, I have to say thats a sad looking package. Often when I find such a package on my truck, I send it to the clerks as a damaged package, rather than deliver it in such a condition.
:P

My advice is to keep all the original packaging, call in a claim to 1-800-PICKUPS along with notifying the shipper.

Was the shipper a regular business or an individual? Most people who ship packages infrequently don't do a very good job of packaging.
Doooood...

don't take it personally.

Someone beat the make the beast with two backs out of that package.

Shit happens. ;D
Title: Re: UPS sucks
Post by: Rameses on December 14, 2012, 07:46:23 PM
Quote from: krolik on December 14, 2012, 06:57:45 PM
Who would ship an over 70lb package of auto-window glass?
???
Simce I'm the board UPS dude, I've been a driver for 18 years, I have to say thats a sad looking package. Often when I find such a package on my truck, I send it to the clerks as a damaged package, rather than deliver it in such a condition.
:P

My advice is to keep all the original packaging, call in a claim to 1-800-PICKUPS along with notifying the shipper.

Was the shipper a regular business or an individual? Most people who ship packages infrequently don't do a very good job of packaging.


I filed a claim on the UPS website yesterday and had a pickup attempt notice on my door when I got home tonight.

Maybe you can help with some advice here.  Do I need to put all the glass back in the box for them to pick it up or can I just put the broken ones in there?

I really don't want to put the unbroken pieces back in the hands of the individuals that were responsible for whatever the hell happened to that package.

And it was shipped by a business.

Title: Re: UPS sucks
Post by: ducpainter on December 15, 2012, 04:07:35 AM
My experience with shipping claims is that the carrier wants everything in the box.
Title: Re: UPS sucks
Post by: krolik on December 15, 2012, 11:18:51 AM
Quote from: ducpainter on December 14, 2012, 07:04:42 PM
Doooood...

don't take it personally.

Someone beat the make the beast with two backs out of that package.

Shit happens. ;D

I don't, and it does. 8)


Quote from: ducpainter on December 15, 2012, 04:07:35 AM
My experience with shipping claims is that the carrier wants everything in the box.

That's usually the case.

Was the shipment insured?