I'm coming up on the end of my two factory waranty and I got a call from the dealer with an offer to extend it. I've only got about 2500 miles on my mostly stock s2r800. Who has extended their waranties? Is it worth it? FYI I have done all my own service thus far.
I wouldn't but i'm not going to tell you what to do.
how much is it?
I think he said it was about $500 for another three years. I have never bought a waranty for anthing, toaster ovens, TVs, cameras. I always have thought they are just scams. But my bike is probably the most exspensive thing I own.
If your bike has been trouble free for the two years you've owned it then it is unlikely that it'll just fall apart in the next three. Extended warranties aren't meant to be acted upon by the buyer. They're meant to add to the bottom line of the seller.
what dealer?
Proitalia Glendale, CA
Now that I'm thinking about it I can't really say for sure how he said. But i wanna say 400 or 500 hundred for three years.
to the best of my knowledge (which is very limited, unless it's Gilligans Island trivia), Ducati does not offer up factory based extended coverage.
Some shops offer up standard and extended service contracts. Service, as in oil changes and belt adjustments.
If you are doing your own services, then you don't need this.
If they are pushing an actual warranty, be carefull..... because you have done all the services yourself, that gives them plenty of wiggle room in being able to legally deny any claim you may have in regards to failed parts. Most aftermarket warranties suck and dont cover squat when you really read the fine print.
Wilsons in Fresno, pushes an in house service contract, and depending on the salesman you talk to... the price is anywhere between 500 and 2 grand, and some call it an extended warranty (which it is not), and some call it a service contract. In that contract, they flat out tell you, that if you or anybody else cracks open that bike, they will deny any type of warranty claim, w/o even asking the mfg to get involved.
I think he did say that it would be the same as the factory waranty, but then again he is a salesman. I didn't ask him many questions, I'd rather ask them here for more unbias answers. I do do all my own service and mods so if anything does break it will probably be my fault, I've already accepted that.
I said "do do"
Quote from: dark800 on July 16, 2008, 03:38:57 PM
I think he did say that it would be the same as the factory waranty, but then again he is a salesman. I didn't ask him many questions, I'd rather ask them here for more unbias answers. I do do all my own service and mods so if anything does break it will probably be my fault, I've already accepted that.
I said "do do"
ask for a copy of the fine print
then, ask to talk to a service advisor, then a mechanic, then one of thier parts guys. Get thier opinions. Those are the guys who would be calling in and handling any claim you may have in the future. If they dont have answers, then they suck, and do you want them going to bat for you.
That good thinking bobspapa. I woulnt have thought to do that. That's the kinds advice I was looking for. A salesman wouldn't have suggested that. [thumbsup]
i didn't & no regrets. [coffee]
Quote from: dark800 on July 16, 2008, 03:55:02 PM
That good thinking bobspapa. I woulnt have thought to do that. That's the kinds advice I was looking for. A salesman wouldn't have suggested that. [thumbsup]
I was a service advisor back in the day ...... I never saw a happy customer who purchased an aftermarket extended warranty. Lot's of hidden loopholes, and if you have a mechanic, or a parts guy who hates dealing with the company who is providing the contract..... they will toss up lot of road blocks. The salesmen make bank on the contracts..... they will promise you the world, but when you have an actual problem, they turn you over to the service guys, who are the ones who have to jump through the hoops to get your claim taken care of. Most get tired of jumping and refuse to do it outside of the factory warranty.
Quote from: bobspapa on July 16, 2008, 03:25:39 PM
to the best of my knowledge (which is very limited, unless it's Gilligans Island trivia), Ducati does not offer up factory based extended coverage.
Some shops offer up standard and extended service contracts. Service, as in oil changes and belt adjustments.
If you are doing your own services, then you don't need this.
If they are pushing an actual warranty, be carefull..... because you have done all the services yourself, that gives them plenty of wiggle room in being able to legally deny any claim you may have in regards to failed parts. Most aftermarket warranties suck and dont cover squat when you really read the fine print.
Wilsons in Fresno, pushes an in house service contract, and depending on the salesman you talk to... the price is anywhere between 500 and 2 grand, and some call it an extended warranty (which it is not), and some call it a service contract. In that contract, they flat out tell you, that if you or anybody else cracks open that bike, they will deny any type of warranty claim, w/o even asking the mfg to get involved.
I hope you did not buy that crooked contract from wilsons. They tried to sucker me into buying that warranty when I bought my 696 for an extra $1600 for three years coverage. They call it a savings based on their shop charges, which are double compared to other shops I called.
When it comes to electronics, etc, I would never buy the warranty. When it comes to Ducati, I always do. The warranty I have on my bike covers the EXACT same items as the Ducati 2 year warranty, but for 5 years. Given that I have already replaced the head gaskets on my 2 month old 1098, I am certain it was a good choice.
Tips from an insider, nice. I kninda already had my mind made up before I posted that unless there was a unanimous "you have to get it", I was goin to pass on it. thanks guys
Quote from: danaid on July 16, 2008, 04:14:04 PM
I hope you did not buy that crooked contract from wilsons. They tried to sucker me into buying that warranty when I bought my 696 for an extra $1600 for three years coverage. They call it a savings based on their shop charges, which are double compared to other shops I called.
I bought my s2r800 from them (big mistake)
nope on buy'n the service plan.... having three different employees tell me three different things was a huge red flag. I drove an exta hour up to Modesto when I got the 1098, bypassing Wilsons all together [laugh]
(http://www.stickergirl.com/images/CRAFTSMAN.jpg)
PLUS
(http://ducatimonsterworldwide.org/Themes/black22_11final_tp/images/topbarleft.jpg)
= EXTENDED WARRANTY
[bacon]
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Think of an extended warranty as an insurance policy. They hope to collect more than they pay out. Most extended warranties that are not factory backed are not good. Some of these companies fold up and disappear.
If the warranty is through DNA it is OK, but even then you have to decide if the cost is justified and if it will work for you. First question you need to ask is how much is the deductible. The cost of the warranty and the cost of the deductible could be used for the repair bill. If the first repair costs $1000, the warranty costs $500 and your deductible is $500, well, that didn't work out well did it? Then find out exactly what is covered and under what conditions. Do they pay a decent labor rate to the dealer? What is their reputation? I have seen warranty companies authorize used and cheap aftermarket parts on late model vehicles. Then, if you are a typical Monster owner you will probably modify your bike anyway, which can cause warranty problems.
Me, I would put the money in the bank and call myself self insured. On the other hand, for someone who takes the bike to the dealer for all maintenance and repair a good warranty may be worthwhile.
I have never bought an extended warranty from a third party. Recently I inquired about ,what if I bought the cage I was leasing and bought a 7 year or 100,000 mile factory extended warranty which was available . Well I found out that the warranty would actually start from the day I originally leased the cage which ment I really would only be getting an additional 3 years of limited warranty coverage for one price and if I wanted a full powertrain warranty it would cost another price.
I didn't get the warrany. I leased a new cage.
I've got 4 bikes that are '07s that will go off factory warranty in '09. I don't know what I'll do. I know I need to learn how to change my own oil since I don't have more than 4200 miles on one bike , 1700 on another, 586 on another, and 7 on the 4th (I've never ridden it since it was delivered to me. It is on a battery tender under cover ).
just FYI, DNA now offers a warranty called everred.
You can buy it anytime within your standard factory warranty. I was quoted $420 from my dealer for a 3 year extension, giving me a total of 5 years. My bike is about a year old now, so I have a year left on the factory warranty. Given the cost of parts for Ducati bikes, I am planning on purchasing it sometime in the next year.
Quote from: DoubleEagle on July 16, 2008, 09:04:12 PM
I've got 4 bikes that are '07s that will go off factory warranty in '09. I don't know what I'll do. I know I need to learn how to change my own oil since I don't have more than 4200 miles on one bike , 1700 on another, 586 on another, and 7 on the 4th (I've never ridden it since it was delivered to me. It is on a battery tender under cover ).
Threadjack.
I'm sure you can find a few willing volunteers around here to help break in those bikes you are neglecting.
Quote from: DoubleEagle on July 16, 2008, 09:04:12 PM
I've got 4 bikes that are '07s that will go off factory warranty in '09. I don't know what I'll do. I know I need to learn how to change my own oil since I don't have more than 4200 miles on one bike , 1700 on another, 586 on another, and 7 on the 4th (I've never ridden it since it was delivered to me. It is on a battery tender under cover ).
Thats too many bikes. Tell you what, I'll do all the maint & oil changes for free, just drop off a bike at my garage for a couple of weeks and don't worry about a thing. [cheeky]
+1 on Ever Red...
http://www.ducati.com/od/ducatinorthamerica/news/detail.jhtml?newsId=18861
I have a 2005 S2R Dark with latent defects that didn't surface until my original warranty had expired. Unfortunately I didn't know about the extended coverage or else I would have purchased it.
Glad someone clarified... I too have Ever Red from Ducati.
oh, and I would NEVER buy the service contract unless you are 100% sure you wont be moving during the life of the contract. They are set to the shop only, and not the bike.
I'm taking my bike into Pro Italia for some possible warranty service. The mechanic Patrick seems kinda knowledgeable, the sales guys I have spoken with didn't know much. The issue I'm having is that my Neutral light goes on and off sometimes. I'm waiting to see if they say anything about the changes I made to the clutch myself :)
When I got my bike last year I had the option of buying the extended warranty and did for $400. I've had 2 oil breathers replaced, gone through 4 instrument panels (twice they gave me ones for an S2R which looked cool but the speedo didnt work correctly on those) and have had oil leaks fixed all under warranty.
I'm no mechanic so I take it to the dealer for services so for me it turned out to be a good deal. [thumbsup]
I guess it would be nice to have an extended waranty for that extra comfy feeling. Althought it is a waranty and not a guarantee. I always end up doin service on both my bike and car for two main reasons. Cost and the fact that I can't stand paying someone for something I can to myself. Like bobspapa said these companies make bank on extended waranties, and they are a bit of a gamble. Besides all that I've got a 1000ds motor sitting in my in my garage, I'm sure no dealership will honor my waranty after the swap.