I bought some gloves from motowheels, and they shipped it on the 22nd via fedex. it said, expected delivery, july 30th. I figure thats a long time but i cant do anything about it. Next day, it changed to the 25th. on the 23rd it was in tranist from reno nevada. on the 25th nothing came. Now there is no expected delivery, and theres no update from where it went after reno.
has anyone ever had this happen to them? I tried calling them up, and they have no idea where it is and said "well call you back in a few hours" on saturday, and if i dont get a call from them monday, im going to be pissed since i have no gloves right now. Joe rocket sucks, they ripped from the palm all the way to the backhand.
IMO kiss your gloves bye-bye. Fedex can lose ANYTHING! And usually does. I've had Fedex lose an entire 4 cylinder longblock!
Oh, and if you file a claim, expect to get your $$ in about 6-8 months, after they deny the claim twice for lack of paperwork, even though you've already faxed them the paperwork that they're using as an excuse to deny the claim. Twice.
Sorry, YMMV.
Good luck.
Jeff
Someone is going to die.
I had 2 recent incredibly positive experiences with FedEx.
Call em with yir tracking number, Give 'em a chance.
Aerostich shipped my jacket back to me FedEx Ground on a Friday afternoon. Had it that Saturday before noon.
Went fishing in Alaska. The processor shipped my fish FedEx. I initiated a call, with tracking number, and recieved a call letting me know it was at the house, as well as a folow-up call to make sure we got it put away.
FedEx rocks in my book, and no, I don't work there.
You could also track it to the last place, then go there and look for workers wearing your gloves. [evil]
Quote from: kopfjager on July 27, 2008, 08:51:45 PM
You could also track it to the last place, then go there and look for workers wearing your gloves. [evil]
id look like that guy from no country for old men, carrying around a werid tool. thats used for killing.
I priority overnighted an item from houston to california one thursday. It got there friday. Of the next week.
Needless to say, I was very upset
Quote from: El Matador on July 27, 2008, 09:56:36 PM
I priority overnighted an item from houston to california one thursday. It got there friday. Of the next week.
Needless to say, I was very upset
With UPS: I watched my license plate go from Phoenix to California and back... FOR TWO WEEKS on the tracking.
I called everyday...
I needed the plate to ride home (DFW Texas -my paper plate had expired)
They just had to drop it in the middle (Yuma)!!! but kept "forgetting" [bang]
"Needless to say, I was very upset!"
First my ebay HID kit, now my gloves. Honestly UPS overcharges and is slow as hell and they will not admit to ANYTHING. Fedex is always make the beast with two backsing quirky, sometimes its super fast, sometimes its super late. USPS is the best shipper IMHO. but the clerks at the post office are CRAZY!
DHL is also awesome. Super fast, super reliable, and for the cost, it is worth every penny if its important.
Quote from: He Man on July 27, 2008, 10:08:32 PM...DHL is also awesome. Super fast, super reliable, and for the cost, it is worth every penny if its important.
+1 there
It is too bad DHL is having a tough time financially here in the US.
If you get anything shipped in from Europe use DHL if you can. FAST. CHEAP. AWESOME.
I was very impressed with them, 5 days , purchase from motowheels '' levers and mirrors '' to Australia. And they even knocked loud
so i could here him at the door. unlike other companies i have dealt with which i wont name.
i've never had issues with fedex...
some minor issues with ups...
and major issues with dhl...
hope you get your gloves soon :-\
Quote from: DuCaTiNi on July 28, 2008, 03:52:32 AM
i've never had issues with fedex...
some minor issues with ups...
and major issues with dhl...
hope you get your gloves soon :-\
Those are my experiences also.
DHL sucks big time. They deserve to have problems.
FEDEX is crap.
I have actually not ordered from companies when they will only ship with them. I have had so many bad experiences that recounting them would take too long.
I wish you luck!
Quote from: He Man on July 27, 2008, 04:54:15 PM
I bought some gloves...if i dont get a call from them monday, im going to be pissed since i have no gloves right now. Joe rocket sucks, they ripped from the palm all the way to the backhand.
He Man,
I've got a back-up pair of old Olympia vented gloves w/ CF knuckles. If you are in a pinch, you can borrow them for a couple of weeks.
DHeLL Sucks Donkey balls. I am a UPS man myself. Fedex is HQed where I live but still use UPS. I guess it depends on where you live. Both UPS and Fedex have nice sized hubs in Memphis and that makes a big difference in how fast you are able to ship things out and receive inbound packages.
The only shipper I've never had problems with is UPS. FEDEX takes wayyyy to long. My DHL experience , I ordered some parts (small) for one of my pinball machines, It never came but they said they delivered. I called the shipper and they resent again @ their cost VIA UPS. Two days after UPS got it to me I noticed something strange in my gutter. Yep you guessed it , the Lazy bastard drove up my driveway and was too lazy to get out and tossed it!!!!!!!!!!!! I was furious . I will pay xtra not to have DHL send me anything.
Cdwag, I might have to take up on that offer i need to get the bike to goldcoast on the 5th to repair my heads. Loose valve guides and a pretty bad oil leak that has my whole rear cyliner covered in oil and road grime. [bang]
I remembed i had 1 experience with DHL, i had my laptop repaired by dell and they sent it back to me. I looked online and some one with a unreadable name signed it. I called DHL, they were going to send the driver back to ID the person he left it with. I spoke with him on the phone, and the driver said, he left it with an asian person who lives at my house. The driver never showed up. After 3 days, my mom is walking up the block, about 150 feet from my house (i live in the city, so thats like 10 houses in between) and notices this package sitting on the floor of this house that was being renovated. The guys were chinese ( i am as well)
IT WAS MY DHL PACKAGE!
I dont know how the make the beast with two backs it happened, but you dont just drive 10 houses up and leave it with anyone that looks asian by name. After talking with the guy who signed for my package ( he didnt speak english and had no idea what was going on) he said, the guy gave it to me, so i signed for it. I just work here, so i thought it was the homeowners. I called again to make the beast with two backs with the DHL guys and tried to get the driver to come back, but they kept giving excuses.
Strange how i blocked that memory out until now ???
Anyway, i called fedex again, they are closed on mondays (in reno atleast). The guy said, it might come tomorrrow, and when i asked him what happened to the pacakge, they said they dont know, its still in transit, it usually takes 3-5 days for fedex ground. I said to him, "it takes 5 days to drive a truck from reno to ny with no stops in between? are you sure the truck didnt get hijacked by street pirates?" he stoped talking to me. :P. So after tomorrow, if there is no update, on the website, or after i call them, im just going to fly down to reno and kill everyone i see. [wine] (thats blood btw)
Let me just put it this way, to the guys who dont like my excessive jokes. ITS JUST A JOKE. im not goign to kill everyone i see......just the fedex guys. =D
ive had problems with EVERY shipping company out there.
fedex lost a carb and intake manifold for my car the first stop. ups lost car parts (dont remember which one anymore)
dhl charged me for overnight express for a car tranny shipped from cali to texas. i got the quote from them as $50 and got it sent ground and they charged me $350 and it took longer than if it was shipped ground.
usps sent something back to cali 3 times because the "address did not exist" even though we had mail in the mailbox with that address on it the day i talked to them, and we still get mail with that address.
ive also had issues with getting money from fedex. my shop shipped something cod to someone and it was 300. they gave the driver a check for 298 and $2 cash. we got a check for the $2 but never saw the rest.
Oh heres one that just happened today.
I sued someone out of state in Greensboro NC.
Just got back the certified mail,RR. "RETURNED"
I checked the address via google mail, it does indeed exists. Now does that person not live there? Becasue i will have to kill that pregnant dog also. She owns a car registered in North Carolina, that was driven by a guy from Washington State, who ran a stop sign in NY, and hit my pops car.
Funny thing? Im going to Greensboro NC after my bike is fixed up. Im going to pay that pregnant dog a visit while im there.
im just angry as hell today aren't I?
Quote from: He Man on July 28, 2008, 10:02:11 AM
Cdwag, I might have to take up on that offer i need to get the bike to goldcoast on the 5th to repair my heads. Loose valve guides and a pretty bad oil leak that has my whole rear cyliner covered in oil and road grime. [bang]
Just PM me. They are size Medium.
I work for UPS as a driver, and have had stuff shipped to me and have used other shippers (except DHL) and at times have had problems with all of them. :-\
Once I bought a used Monster tank on eBay and had it shipped UPS, I was home the day of delivery and kept track of when the driver usually delivered to my house. The regular driver in my area is great, he always left the packages on my coverered patio, not on the exposed front door, but he wasn't working the day my tank arrived. :'(
I tracked the package, and it was reported as delivered, but no tank sized package was anywhere at my house. >:(
I called the 800 number to file a complaint ("concern" in UPS speak), and the contract worker at the 800 call center gave me the standard run around until I told them I work for UPS and that the package was not at my house. 8) Finally I was put in touch with the local center for my area and talked to the On Road Supervisor for the route that covers my house. Again they tried the standard line of "check around your house and neighbor's house", but once I let them know I was a UPS Driver, they got right on the ball. [roll]
When the delivery driver returned to the building, they downloaded the info from his DIAD, and called me back. The tank was delivered 5 houses away. :o I was a bit pissed, but I got the package and everything was fine. This was a couple of years ago, and the tracking capabilities of the DIADs and software now are more up to the minute. I beleive that you can find the location of a package to within the latest 30 minute window now, as to where it is and when it will be delivered.
Now the DIAD will flash an error message if the driver is not at the correct delivery address when they scan the package. GPS technology at work. But I've found there's a fairly large area that's considered the "correct" address, sometimes up to a 1/4 mile. :o
Quote from: krolik on July 28, 2008, 11:07:13 AM
I work for UPS as a driver, and have had stuff shipped to me and have used other shippers (except DHL) and at times have had problems with all of them. :-\
Once I bought a used Monster tank on eBay and had it shipped UPS, I was home the day of delivery and kept track of when the driver usually delivered to my house. The regular driver in my area is great, he always left the packages on my coverered patio, not on the exposed front door, but he wasn't working the day my tank arrived. :'(
I tracked the package, and it was reported as delivered, but no tank sized package was anywhere at my house. >:(
I called the 800 number to file a complaint ("concern" in UPS speak), and the contract worker at the 800 call center gave me the standard run around until I told them I work for UPS and that the package was not at my house. 8) Finally I was put in touch with the local center for my area and talked to the On Road Supervisor for the route that covers my house. Again they tried the standard line of "check around your house and neighbor's house", but once I let them know I was a UPS Driver, they got right on the ball. [roll]
When the delivery driver returned to the building, they downloaded the info from his DIAD, and called me back. The tank was delivered 5 houses away. :o I was a bit pissed, but I got the package and everything was fine. This was a couple of years ago, and the tracking capabilities of the DIADs and software now are more up to the minute. I beleive that you can find the location of a package to within the latest 30 minute window now, as to where it is and when it will be delivered.
Now the DIAD will flash an error message if the driver is not at the correct delivery address when they scan the package. GPS technology at work. But I've found there's a fairly large area that's considered the "correct" address, sometimes up to a 1/4 mile. :o
How do you make the beast with two backs up a delivery address though? Youd have to delibertly walk to a different building, and leave it there. Thats called negligence.
If the sticker says 230 18th street, YOU DELIVERY IT TO 230 18th street, NOT 240 18th street. If it was hand written and unreadable, it would be a different story.
Quote from: He Man on July 28, 2008, 11:13:45 AM
How do you make the beast with two backs up a delivery address though? Youd have to delibertly walk to a different building, and leave it there. Thats called negligence.
If the sticker says 230 18th street, YOU DELIVERY IT TO 230 18th street, NOT 240 18th street. If it was hand written and unreadable, it would be a different story.
Considering that UPS is all about volume and production numbers, and that they cram as much work possible on the drivers that they can, it's fairly easy if you're in a rush, and we usually are, to grab the wrong package for the wrong address.
With the newer software & equipment, the entire route's worth of packages/stops is downloaded before we leave the building. So if you scan a package for a stop that's not the correct package for that stop it will flash an error message. But that really only works if there's more than one package for that stop. If there's one package, and it's on the correct route, and near the correct address, and the driver is in a hurry and doesn't actually look at the DIAD, and just goes by the audio cues, you can deliver a package to the wrong address, all the while thinking it's the correct one. Not so much as willfull negligence, but the effect of being in a rush and thinking 2-3 stops ahead.
Hey, once it's delivered, that's one less package/stop to worry about. 8)
UPS keeps upgrading the equipment and process to help eliminate errors, but with humans involved, things will still get misdelivered and lost. :'(
Jeez, if they didnt rush the drivers things would be more accurate. But i guess in a cost wise world, havin 3 unhappy customers is better than having 50 undelivered packages right?
anyway.. I GET MY GLVOES TOMORROW!!
Jul 28, 2008 6:01 PM
Departed FedEx location
KEASBEY, NJ
2:12 PM
Arrived at FedEx location
KEASBEY, NJ
Keasbey is less than an hour from here.