Dainese color fail / Kappa back pack fail / WTF?

[stopintime]

Guys, I'm furious

My brand new, clean, white Dainese Racing Pelle combined with a brand new Kappa back pack, black shoulder strap (synthetic mesh material) - couple of hours in clean rain, no cars in front to throw dirt/oil on me.

I've tried the Dainese leather care kit - nothing. Leather stores pulled out whatever they had - nothing.
The new brown/red color is permanent.

Any other stains wipe off with a wet cloth and normal cleaner.

I've tested what a wet-rubbing mark will look like - rubbed a hidden piece on the jacket with the wet shoulder strap AND a wet white T-shirt (for comparison). Both end up with a black (worn through)(?) stain/mark - not at all like the red/brown stains in the picture

The shop I bought the Kappa back pack in, and the Kappa importer are both trying to wash their hands (we'll see about that  ).

Have you seen or heard about anything like this? Better yet - know what to do?

[Raux]

try white out 

[stopintime]

try white out 

Where's the middle finger gesture icon?

[DoubleEagle]

Try a pencil eraser or other kind of eraser.

If that doesn't work try some Isopropyl Alcohol ( rubbing  Alcohol ) w, a Q Tip , then use conditioner on the treated leather.

Dolph    

[stopintime]

Try a pencil eraser or other kind of eraser.

If that doesn't work try some Isopropyl Alcohol ( rubbing  Alcohol ) w, a Q Tip , then use conditioner on the treated leather.

Dolph    

Thanks, I followed your advice - nothing.

I'll go and see "the specialist" early next week.
If that doesn't help - it's time to get serious. (similar to small claims court)

[DoubleEagle]

Thanks, I followed your advice - nothing.

I'll go and see "the specialist" early next week.
If that doesn't help - it's time to get serious. (similar to small claims court)

Lars, how about a stain remover like you would spray on laundry before you put it in the washing machine or a stain remover stick?

May be something like Tooth Paste ( the whitening kind ).

Dolph   

[nllm_oo_mlln]

take a magnifying glass to the grain to see if the friction from the pack took off the finish.  This is what happened to my "Old Times" jacket. if this is the problem get some Angelus Leather Paint.  I touched up some scuffs on my dainese pants and it hasn't cracked or pealed yet.

as for cleaners I found  Leather Therapy brand spray wash too work very well. It got chain grease and pine sap out of the rather porous cream leather on my m-tec jacket. It took a few cleanings because it works over time and brings the stain to the surface 

[stopintime]

take a magnifying glass to the grain to see if the friction from the pack took off the finish.  This is what happened to my "Old Times" jacket. if this is the problem get some Angelus Leather Paint.  I touched up some scuffs on my dainese pants and it hasn't cracked or pealed yet.

as for cleaners I found  Leather Therapy brand spray wash too work very well. It got chain grease and pine sap out of the rather porous cream leather on my m-tec jacket. It took a few cleanings because it works over time and brings the stain to the surface 

I tested rubbing until the surface was compromised (on a hidden leather piece). It turned out black/blue. So, that's not it.
This is not like any normal stain - it's synthetic color.

I'll be persuing this by legal action.
Nothing/nobody messes with my Dainese and my consumer rights

[redxblack]

are you going after the backpack makers or the jacket makers?

[DoubleEagle]

are you going after the backpack makers or the jacket makers?

Sounds like the Backpack maker to me.

Dolph     

[stopintime]

Correct, the back pack maker represented by the importer 

[DucHead]

It's probably dye, in which case your only choice might be white leather dye.

If possible, wash the backpack to remove unbound dye.

IMO, white leather should be stained...looks used.

Just don't be seen in a coffee shop with a clean, white Dainese jacket!   

[CapnCrunch]

IMO, white leather should be stained...looks used.

Just don't be seen in a coffee shop with a clean, white Dainese jacket!   

werd.

[stopintime]

............

Just don't be seen in a coffee shop with a clean, white Dainese jacket!   

Why would I get a white Dainese if it wasn't to wear when I have my espresso 

[DoubleEagle]

Lars, you can probably get some white liquid shoe polish w, a sponge applicator and cover the stain w, that.

Dolph