Never forward an email...

[derby]

then there is what I call "the festival of morons"

an email accidentally goes out to the entire division distro....

and everyone sends a reply-all saying "take me off this distro" 

which is then followed by a second wave of "reply-alls"

telling people to please stop hitting "reply all"

http://blogs.technet.com/b/exchange/archive/2004/04/08/109626.aspx

[rockaduc]

then there is what I call "the festival of morons"

an email accidentally goes out to the entire division distro....

and everyone sends a reply-all saying "take me off this distro" 

which is then followed by a second wave of "reply-alls"

telling people to please stop hitting "reply all"

THis happens at least twice a month at my company.  My work group and I keep track of how many "reply all" responses occur. 

[The Architect]

My past in the email fiasco is relatively small, One jab about me "not being Colombian" and a sarcastic comment about my ability to change a whole solution in the minute I had access to the document. He was the one that made it all personal, but because he was having the conversation with me, then I'm guilty by association. This pretty much means that I'm not getting promoted this year and it will be an uphill battle for the rest of my career in this company. Right now I can look forward to finishing my relocation and then deciding if suffering through it would be preferable if they give me the opportunity to move back to Puerto Rico and earn a better than average existance. The client has escalated the matter, but up to now, my boss has not said anything directly to me. My real evaluation will not come until early next year and they will be asking me to renew my stay, I'm one of the few truly Spanish speakers in the company with this type of experience. This only means that at this moment they need me more than I need them, but it sucks that this stupid email puts me in a disadvantage.

Don't worry duccarlos, the client was probably pissed and looking for heads to roll and with this fast paced times, I give it another week and everyone has forgotten it.   

[mitt]

then there is what I call "the festival of morons"

an email accidentally goes out to the entire division distro....

and everyone sends a reply-all saying "take me off this distro" 

which is then followed by a second wave of "reply-alls"

telling people to please stop hitting "reply all"

I copied and pasted an entire week of these emails into a word document and published it.  It is great reading.


m

[KnightofNi]

I find that recall feature on Outlook to be funny. Oops! Sent to everyone? Recall it. It still shows up, but with a line striked through it. It is not invisible.  Dorks. It just makes the whole thing more noticeable.

if you read the recall notification first then the original e-mail is gone. this only works for your org though. the e-mail that you accidentally sent to your customer doens't get recalled. they just see that you realized you're an idiot.

[duccarlos]

You mean that my coworker is an idiot.

[KnightofNi]

You mean that my coworker is an idiot.

in your case, yes.

[AdmiralKit]

I hate it when the Reply to All feature is used for two people trying to hash out a solution.  We had a shipment get caught in customs last week, and by the time the broker let any of us know there was a problem (a week after it got stuck) we were practically right on our deadline.  There were 20 people on the e-mail chain and two people spent 15 e-mails arguing about whether or not a form was needed and who was going to pay a $200 processing fee.

In the "stupid stuff said to clients" vein, though, I've got a great story from my call center days.  We had a project supporting long-haul wireless equipment, and one of the techs felt a little put off by an Indian gentleman with a rather thick accent asking to double check with the supervisor on whether something could be done.  The guy muted his wireless headset but not the phone (forgetting that he had a wired headset plugged in for trainees to listen in on calls), and did about two minutes of his best impressions of Apu from the Simpsons instead of actually talking to the supervisor.  If you can believe it, the customer didn't believe him when he said that he's spoken with the supervisor and the customer's request had been denied.

[duccarlos]

Hopefully the final chapter in the saga...

Got called into the boss' office where he was on a conference call with HR. They gave me a written warning letter that will be in my record "permanently". i don't care cause I don't see myself working for this company in the long term. The coworker was dragged in soon after. He was in there for hours and did not show up to work today. Not sure if he'll ever come back.

[zooom]

so basically, they have something formal that they can say to the customer that they did something in response to their concerns and yet doesn't really jeopardize anything as it were...

[duccarlos]

Only the fact that I'm officially npot getting promoted. I want to see how they will tap dance around this when it comes time for me to renew my contract next year.

[RAT900]

So what was the "warning"?....

don't let coworkers send you stupid emails?

[Bladecutter]

So what was the "warning"?....

don't let stupid coworkers send you emails?

Fixed that for ya, Rat.

BC.

[duccarlos]

Letter warning that goes into my "file".

[redxblack]

Reply All is the other thing that destroys people

Guilty. My story isn't that entertaining, except that nearly the entire office was copied on me telling someone to perform an act with himself that surely would have required better than average flexibility.