Anyone heard of or had this happen to them?

[jdubbs32584]

I've done business with both of those dealers in the past, and they are VERY helpful, Charlotte actually had a parts guy come in on Sunday as I was passing through so I could get a part that I needed while on the road, even loaned me tools to fix it.

I've recommended either dealer on many occasions to people on TOB.

Kelly, you post up in MROC? There's several of us in Charlotte.

[DoubleEagle]

The Factory generally puts a yellow paint line on and above torque heads . One is to remind them to torque the bolt , the other let's them know that that bolt was torqued to the correct spec. I would think it was a defect.

[dlearl476]

While thats exactly what we ought to be able to _expect_, it's in my experience astoundingly good service from a dealer. Most reports of serious engine problems while under warranty come with stories of reluctance and blamestorming on the part of both the dealer and the importer.

Post up the dealers name - I'd be happy to recommend them based just on this story...

big

It makes me wonder if this isn't part of the new extended service intervals campaign for Ducati.  After all, it doesn't take a rocket surgeon, or a marketing guru, to realize that in order to change the perception of Ducati as expensive, tempermantal, undependable toys to American motorcyclists, a little good will like this goes a long way.

[Reckless_Kelly]

Kelly, you post up in MROC? There's several of us in Charlotte.

Unfortunately, I live in Fl now, I used to live in Asheville and then Greenville, SC. I'll drop you a line when I make it up there for my annual mountains trip, probably be sometime in August.


Threadjack over

[muscle_cars_only]

I received an update by phone yesterday. It was the owner himself. Called to give me an update on what they had found. Leak test - Vertical no use    Horizontal- leaking on exhaust valve

Also stated that the lock nut on the horizontal was loose also , pulley could be moved back and forth . Said it came from the factory like that" must have been a Fri. bike".   Both valves and guides in the vertical were bent , along with guides.

He told me that it should be done this Wed. Apparently he ordered in advance so it would be on hand when they tore it down.

I must say I'm VERY VERY impressed with Barnetts so far....