extended waranty, should I?

OverCaffeinated · July 16, 2008, 01:22:37 PM

I'm coming up on the end of my two factory waranty and I got a call from the dealer with an offer to extend it. I've only got about 2500 miles on my mostly stock s2r800. Who has extended their waranties? Is it worth it? FYI I have done all my own service thus far.

MendoDave · July 16, 2008, 01:36:51 PM

I wouldn't but i'm not going to tell you what to do.

DEVO! · July 16, 2008, 01:59:02 PM

how much is it?

OverCaffeinated · July 16, 2008, 03:04:12 PM

I think he said it was about $500 for another three years. I have never bought a waranty for anthing, toaster ovens, TVs, cameras. I always have thought they are just scams. But my bike is probably the most exspensive thing I own.

Drjones · July 16, 2008, 03:12:54 PM

If your bike has been trouble free for the two years you've owned it then it is unlikely that it'll just fall apart in the next three. Extended warranties aren't meant to be acted upon by the buyer. They're meant to add to the bottom line of the seller.

Grampa · July 16, 2008, 03:14:20 PM

what dealer?

OverCaffeinated · July 16, 2008, 03:19:35 PM

Proitalia Glendale, CA

OverCaffeinated · July 16, 2008, 03:22:34 PM

Now that I'm thinking about it I can't really say for sure how he said. But i wanna say 400 or 500 hundred for three years.

Grampa · July 16, 2008, 03:25:39 PM

to the best of my knowledge (which is very limited, unless it's Gilligans Island trivia), Ducati does not offer up factory based extended coverage.

Some shops offer up standard and extended service contracts. Service, as in oil changes and belt adjustments.
If you are doing your own services, then you don't need this.

If they are pushing an actual warranty, be carefull..... because you have done all the services yourself, that gives them plenty of wiggle room in being able to legally deny any claim you may have in regards to failed parts. Most aftermarket warranties suck and dont cover squat when you really read the fine print.

Wilsons in Fresno, pushes an in house service contract, and depending on the salesman you talk to... the price is anywhere between 500 and 2 grand, and some call it an extended warranty (which it is not), and some call it a service contract. In that contract, they flat out tell you, that if you or anybody else cracks open that bike, they will deny any type of warranty claim, w/o even asking the mfg to get involved.

OverCaffeinated · July 16, 2008, 03:38:57 PM

I think he did say that it would be the same as the factory waranty, but then again he is a salesman. I didn't ask him many questions, I'd rather ask them here for more unbias answers. I do do all my own service and mods so if anything does break it will probably be my fault, I've already accepted that.

I said "do do"

Grampa · July 16, 2008, 03:43:36 PM

Quote from: dark800 on July 16, 2008, 03:38:57 PM
I think he did say that it would be the same as the factory waranty, but then again he is a salesman. I didn't ask him many questions, I'd rather ask them here for more unbias answers. I do do all my own service and mods so if anything does break it will probably be my fault, I've already accepted that.

I said "do do"

ask for a copy of the fine print

then, ask to talk to a service advisor, then a mechanic, then one of thier parts guys. Get thier opinions. Those are the guys who would be calling in and handling any claim you may have in the future. If they dont have answers, then they suck, and do you want them going to bat for you.

OverCaffeinated · July 16, 2008, 03:55:02 PM

That good thinking bobspapa. I woulnt have thought to do that. That's the kinds advice I was looking for. A salesman wouldn't have suggested that.

Capt baz · July 16, 2008, 03:58:43 PM

i didn't & no regrets.

Grampa · July 16, 2008, 04:02:04 PM

Quote from: dark800 on July 16, 2008, 03:55:02 PM
That good thinking bobspapa. I woulnt have thought to do that. That's the kinds advice I was looking for. A salesman wouldn't have suggested that.

I was a service advisor back in the day ...... I never saw a happy customer who purchased an aftermarket extended warranty. Lot's of hidden loopholes, and if you have a mechanic, or a parts guy who hates dealing with the company who is providing the contract..... they will toss up lot of road blocks. The salesmen make bank on the contracts..... they will promise you the world, but when you have an actual problem, they turn you over to the service guys, who are the ones who have to jump through the hoops to get your claim taken care of. Most get tired of jumping and refuse to do it outside of the factory warranty.

danaid · July 16, 2008, 04:14:04 PM

Quote from: bobspapa on July 16, 2008, 03:25:39 PM
to the best of my knowledge (which is very limited, unless it's Gilligans Island trivia), Ducati does not offer up factory based extended coverage.

Some shops offer up standard and extended service contracts. Service, as in oil changes and belt adjustments.
If you are doing your own services, then you don't need this.

If they are pushing an actual warranty, be carefull..... because you have done all the services yourself, that gives them plenty of wiggle room in being able to legally deny any claim you may have in regards to failed parts. Most aftermarket warranties suck and dont cover squat when you really read the fine print.

Wilsons in Fresno, pushes an in house service contract, and depending on the salesman you talk to... the price is anywhere between 500 and 2 grand, and some call it an extended warranty (which it is not), and some call it a service contract. In that contract, they flat out tell you, that if you or anybody else cracks open that bike, they will deny any type of warranty claim, w/o even asking the mfg to get involved.

I hope you did not buy that crooked contract from wilsons. They tried to sucker me into buying that warranty when I bought my 696 for an extra $1600 for three years coverage. They call it a savings based on their shop charges, which are double compared to other shops I called.

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extended waranty, should I?

MendoDave