although he won't be able to read this I'd just like to thank Jeff at Monsterparts.

He has assisted in so many facets of my meager bike modding.

He has gone beyond the call so many times, whenever I've had trouble (or expense) getting parts shipped down under he has helped. So many facets of my bike he has had a hand in.

It has been a pleasure and I can't recommend him highly enough to my fellow Ducati riders.

I also detect that he is missing our community quite a bit and I'm hoping that once his non-competition clause is finished he will be right over here.

that's all...just a giant THANK YOU to a really good bloke!

Have a great ride!

Spider

+1... if that's only how everyone ran their business, customer service wise.

+1
well worthy of our support.

I too have been looked after by Jeff, Australian businesses could learn a thing or two about customer service off this man.
Great Bloke

Damn Straight, I have been surprised with how many times Jeff has thrown in little bits and pieces as a bonus when I place my orders, prompt service, good advice and a good bloke all round to talk to and deal with.

It scares me to think how much I have spent with Jeff in the last 6 months!

Quote from: ducvet on July 11, 2008, 08:51:53 PM
+1
well worthy of our support.

and I suspect we may end up with his support eventually! 

+ 1, Jeff has always been helpful   

Jeff is the man.  He is with you after the sale for install advice.  Goes out of his way to help!

DITTO

Jeff is great to deal with and he knows his sh1t!

An example to be followed

I just want to return for more - he makes me want to buy more - probably the best way to create a good customer base.

How he's able to take care of all of us is still a mystery.

Jeff is an evil evil man.

Quote from: bobspapa on July 12, 2008, 10:40:23 AM
Jeff is an evil evil man.

...money change hands magically

Quote from: stopintime on July 12, 2008, 10:54:09 AM
...money change hands magically

he sends me pics of cf goodies.

thats just mean

Yes, Jeff is customer service.

Yes, MonsterParts is fantastic.  BTW, his store is about 15 minutes away from my house--imagine the temptation.