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Does Baller Bolts still exist ?

Started by JLXXXVIII, November 11, 2013, 11:17:18 AM

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JLXXXVIII

I ordered an H competition rodan box exhaust system from baller bolts over two months ago. Ive tried emailing them calling them to no response. Did some research looks like a common problem with these guys. I still want the exhaust but this is ridiculous. Took my $990 and now nothing.. Anyone been in contact with this company or recieved any products from them recently? Before I sue the shit out of these guys.

ChrisK

Their Facebook page, which they haven't posted on since 2010, has numerous people posting on their page as recently as last month, having the same problems as you:

https://www.facebook.com/pages/Baller-Bolts/104069309636777
1998 M900
2007 CBR600RR Track Bike
1982 Virago 920 Cafe/Fighter Project
1980 Lambretta Moped
Supra Boats enthusiast

"There is no minimum."  - some guy.

JLXXXVIII

Thanks ChrisK. Yeah I came across their FB as well. Bummer about the pipes but looks like I'm going to have to start hunting my money down.

ducpainter

Ryan was active here as recently as 2 days ago.

Maybe a pm will shake the tree.
"Once you accept that a child on the autistic spectrum experiences the world in
a completely different way than you, you will be open to understand how that
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    is even more amazing than yours."
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    Ask a mother who gave birth to a stillborn.
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Randy@StradaFab

  They got me a couple of months ago. No emails, no bolts, no refund.

d3vi@nt

Quote from: JLXXXVIII on November 11, 2013, 11:35:34 AM
Thanks ChrisK. Yeah I came across their FB as well. Bummer about the pipes but looks like I'm going to have to start hunting my money down.
If you used a card or Paypal, file a complaint and you should get your money back. I'd also file a complaint with the BBB regardless if they're a member or not. If you're really p1ssed, file a complaint with the state's Attorney General, too.

May be over the top, but I have little patience for this kind of thing...
'13 MTS GT
'99 ST2
'07 M695 - Sold

danaid

  They got me for a set of Ti. tank panel screws back when they where posting a lot on this site. No attempt to correct their mistake or refund given.
11' 1198SP  Black
09' 1100S    Red
09'     696.   Red   first Ducati (sold)

ungeheuer

Quote from: danaid on November 12, 2013, 02:49:53 PM
  They got me for a set of Ti. tank panel screws back when they where posting a lot on this site. No attempt to correct their mistake or refund given.
And yet,  I got mine as ordered.   And not only that... when I lost one, Ryan sent me replacements for free.

Something seems to be up though from the reports going around.

Quote from: ducpainter on November 11, 2013, 11:42:39 AM
Ryan was active here as recently as 2 days ago.

Maybe a pm will shake the tree.
Be nice if Ryan showed up here to clear the air...

[popcorn]
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Previously: Ducati1200SMultistradaDucatiMonster696DucatiSD900MotoMorini31/2

JLXXXVIII

Hey thanks everyone for the info. Yeah a lot of mixed reviews on this company. I'll send some pm's see if I get a response.I'll be posting up what happens for some people that are in the same boat here.

JLXXXVIII

Well his posted email doesnt exist anymore but thats all right since Ive already sent about 10 emails to the ballerbolts email. But due to some positive experiences posted here. PM sent..

JLXXXVIII

Got back from the field yesterday and the exhaust was delivered. Installed today. The product looks and feels great. But better customer service is a must. 2 1/2 month wait with no information is not cool.