Oh Rob I just got back from my travels to read about your incident
I don't like to call them accidents as usually it is someones negligence that could be avoided.
Fantastic you stayed up right that is great riding skill  not so about your new tank
Mind you a Monster with a little fella like you riding would have quite a lot of kinetic energy
Sounds like you kept your head ,I would of had trouble not using my carbon gloves on his stupid melon.
I'm so glad you were not hurt , Ill drop by your house to say Gday if you are around on Sunday
Dez

Hey Dez
You can call buy work if your going buy

How about putting up some surfing photos  from indo
on another thread if you got any.

Well after patiently waiting, as the repairers had something like 90 bikes to fix.

Finally got Precious back after 7+ weeks .
And well guess what its going straight back.

I don't believe how they could get it that wrong.
It's COMPLETE ABORTION

1. the Ducati Decals on the tank are no were in the right place.

2. crappy milky old second hand head light replacement.

3. reused old broken front guard clamps.

4. instrument vibration dampers broken and bent not fixed and replaced so easy to see with the head light out

5. alternator case resprayed silver no were near a match to the clutch case side.

6. cf bellypan was gloss now matte finish looks weird

Dose any one want a cheap project Bike all offers considered

That's pretty rank!
If it's going back that means you've taken it home and they think you've accepted the job.
Or did you just look at it in the shop and say nup job sucks do it properly.

where did u get it done at?

Matty
They pick up and deliver using a contractor, which is good service.


Cakeman
The same place you got your wheels painted and i got my tank respray previous.

Ah I see.
Then I might not be getting my bike painted there.

Quote from: mattyvas on November 03, 2010, 12:09:35 AM
Ah I see.
Then I might not be getting my bike painted there.

why does your bike need some paint ? , i thought it was all happy

Struth!

             And they did such a top job on my bike.






                              Mmick

That's a weird one, they did a great job for me and I've only heard good things about them. Sorry to hear that Rob.... Hope it gets sorted out soon..... 7+ weeks with out your baby is a looooong time!

The actual spray painting on the tank , front guard ,bug screen is first class, and they spayed blended small scratches on the trellis
as well looks perfect.
And i was very happy with the paint job on the tank , front guard ,bug screen seat cowl 3 months ago

The painter is good.

But who ever placed the decals, colour matched the crank case had an off day. this time, probably the same guy

but trying to pass of a dodgy head light and a few small parts readily available no excuse.

Rob the issue of the dodgy headlight and side cover paint job may not have been the decision of the repairer. This sound like the work of the insurance company paying for the work being tight.

Rob

Quote from: DUCMONROB on November 03, 2010, 02:58:53 AM
This sound like the work of the insurance company paying for the work being tight.

Rob

I agree to an extent. As the bike is not a current model I am pretty sure your insurance contract will say they can use second hand parts in the repair reflective of the age of the vehicle (or some such bullshit). Note: I think it will say 'age' and not 'condition'.

The question is how selective were these guys in procuring said second hand parts ... from the previous reports on here I would have thought they had a reputation to uphold. The pressures of the insurance company shouldn't matter if it risks your business reputation - I mean it can't be that hard to find a decent headlight can it?

Quote from: Betty on November 03, 2010, 10:23:30 AM
I mean it can't be that hard to find a decent headlight can it?

No, but perhaps it might be hard to procure one at the price that an insurance company's written down value of it. Given the timeframe and the resultant finish level, a few scenarios come to mind
- they are very busy
- the economics of business dictates that they need to at least cover costs, and hopefully make a profit. This is directly attributable to the cost of the part and the cost of the labour searching for the part. Time is money, of course!
- perhaps some or all of the above


It sounds like the repairer is known as a reputable business... every business has bad deals / jobs / projects etc, even the very best of them. Perhaps your job was one of these.... What counts is how they conduct themselves to make good. That's what you'll take away from it, after the annoyance factor fades into memory...

Hope it all works out Rob. Let us know the outcome.

Quote from: Betty on November 03, 2010, 10:23:30 AM
I mean it can't be that hard to find a decent headlight can it?

where do 2nd hand headlights come from ?

from the wreckers off bikes that have been written off

headlights are a highly likely damaged item 

as a result there wont be many around and as mentioned insurance value of said item