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Warranty claim...

Started by CajunR, October 06, 2010, 11:05:04 AM

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CajunR

Just looking for some feedback here.  Earlier this week, I noticed the bottom mounting tab of my Hyper's left shroud is snapped off, and the little factory tool kit almost slipped out the bottom.  I did some research on the Hypermotard page at Ducati.ms, and it seems quite a few people have the same exact problem.  I'd like to bring this in as a warranty item... but as you all have probably read, I dropped the bike a couple weeks ago.  (I dropped it on the right side, and it's the left shroud's tab that is snapped off.)  I can't honestly say if the tab was broken before or as a result of the drop, but the shroud shows no other signs of damage.

All that being said, do you think I would be wasting my time trying to get Ducati to replace it?  I wouldn't even consider it if it was the side that hit the deck...
It's such a fine line between stupid and clever.

RichD

Sounds like it's time to bring in a modest quantity of beverages
(preferably around quitting time)
and have some casual conversation with your dealer...   ;)

Good Luck!   [thumbsup]
DFW-MFer!

TresGatos

All I know is that the tool kit sucks.
'65 Honda CM91 - '98 Suzuki DR650 - '08 695+mods - '08 Hypermotard 1100S

RichD

Quote from: TresGatos on October 06, 2010, 12:50:42 PM
All I know is that the tool kit sucks.

It is a Ducati tool kit.  It's supposed to suck.

The 1098 "toolkit" has tools that fit NOTHING on the bike.
DFW-MFer!