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XBox Live Account Stolen

Started by GLantern, October 05, 2011, 06:01:15 AM

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GLantern

My XBox Live Account was stolen from me and migrated to a Russian account.  I got control back but after a month of investigations I was told by Microsoft yesterday that there is no way for them to make it a US account again.  Therefore I can never buy an DLC, videos, watch netflix, or even renew the account when it expires since everything is in Russian and my credit card needs to be a Russian card.  I have been a subscriber for 8 years now to Live and the only way to get full functionality is to lose those 8 years of gaming and start from scratch.  Ridiculous?  I think so..........they kept telling me it was some law holding them back to migrate the account to a United States account again.......but if it was illegally taken shouldn't it be able to be legally reverted back to it's original state?  My post on the XBox forums http://forums.xbox.com/xbox_forums/xbox_support/f/12/p/99880/473740.aspx#473740

Anyone have any suggestions or want to pass the story along I have more details i'm furious right now.  /nerdrage
"Just ride and never ever look back"


www.suspectsunlimited.com

duccarlos

How often do you go back to older games? I would be a bit pissed if I lost track of all my CoD stuff, like my gold guns on CoD4, but f they could give me the Microsoft points for all the games I've bought with the account, then I would get over it relatively quick.
Quote from: polivo on November 16, 2011, 12:18:55 PM
my keyboard just served me with paternity suit.

GLantern

I don't go back too often but I have been playing Halo Reach for the past year and my friends still play MW2.  It would suck to have to go through all those ranks again.  Not to mention all the arcade games I play when it is a slow release season.  A refund for all of my MS points ever and my 8 years of subscription would almost make me content.........but I would rather have the account.
"Just ride and never ever look back"


www.suspectsunlimited.com

ducatiz

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Monsterlover

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krolik

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Quote from: SacDuc
No. I'm a different type of idiot altogether.

lawmaster891

man i would be so pissed. my account has been online now for 5 years and i have just over 27,000 gamerscore i would hate to make another account

Adamm0621

2010 Monster 696 Dark

duccarlos

Quote from: Adamm0621 on October 11, 2011, 04:34:22 AM
*cough* PLAYSTATION *cough*

Yeah, PS will just lose your personal information, like your address and credit card. Much better  [roll]
Quote from: polivo on November 16, 2011, 12:18:55 PM
my keyboard just served me with paternity suit.

teddy037.3

Quote from: duccarlos on October 11, 2011, 06:22:39 AM
Yeah, PS will just lose your personal information, like your address and credit card. Much better  [roll]

nah, I think he means exactly what he said... y'know, playstation! no accounts to steal, plenty of cheap games...

GLantern

Quote from: lawmaster891 on October 08, 2011, 12:02:28 PM
man i would be so pissed. my account has been online now for 5 years and i have just over 27,000 gamerscore i would hate to make another account

It sucks big time they called me yesterday and basically said there is nothing that can be done.  They are "working on it" without any sort of time frame for a fix.  If you have a credit card on your xbox account I suggest removing it in order to prevent a chance of fraud.  There has been numerous cases with accounts being compromised in the past couple of months. 

At this point i'm going back to PC gaming only.
"Just ride and never ever look back"


www.suspectsunlimited.com

bevel

I just buy 4000 point cards and 13 month Gold cards from BJ's.

No CC info in my account, and you get plenty of warnings when you're under 2 months left on Gold.

Still sucks what happened to you  :(
2003 SV650
Eventually I'll have a Ducati

GLantern

Quote from: bevel on October 11, 2011, 01:58:44 PM
I just buy 4000 point cards and 13 month Gold cards from BJ's.

No CC info in my account, and you get plenty of warnings when you're under 2 months left on Gold.

Still sucks what happened to you  :(

Yeah I should have done that but I wasn't thinking.  I mean I can live with points being bought it's easy to dispute charges.  But I had no idea that migration option was there I wish I could have had the option to turn that off.
"Just ride and never ever look back"


www.suspectsunlimited.com