Safelite repair, Safelite replace, Safelite break your damn windshield

Started by ducatiz, June 24, 2012, 06:29:44 AM

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ducatiz

June 24, 2012, 06:29:44 AM Last Edit: June 24, 2012, 06:35:05 AM by ducatiz
I had two rock chips in my front window on my car. I filed a glass claim with Geico and they suggested I use Safelite to repair the chips. Everything was online and smooth.

And like a paranoid sort, I of course print out every page of the filing and registration (print to PDF)

Safelite shows up, says yeah I can fix that, and would you like your car vacuumed? and now I have a 6" wide crack in one spot (where there was a 2mm chip) and a 4" wide crack in another spot (where there was a 5mm chip)

He tells me AFTER he's finished that breakage is a risk. I say WTF, why didn't you tell me that BEFORE you started?

I called GEICO and told them to replace my window.  They said no, call Safelite.  Safelite says no, that they gave me a pamphlet AFTER the procedure which warns of this possibility.. LOL

Anyhow, they are both pointing fingers.  Geico says "we notified you of this risk" and I say "I have every page of my claim printed out, tell me where it says that.."

Safelite did not notify me of the risk of breakage. Geico did not notify me of the risk of breakage.

Both are playing dumb.

So I am filing in court next week.  With all of my documents.  

I will get a new windshield.

Be advised.  When you get a "windshield repair" that they can break your windshield.  

Before you get the procedure done, change your comprehensive deductible to ZERO.  Make the claim, and then do it.

when they are done and it's perfect, change your deductible back to whatever.

My deductible is $250.  Guess how much a windshield costs?  $250.  It's as if Geico and Safelite are in collusion to run up business for themselves.

Assholes.

Meanwhile, I got a quote from Progressive for my cars, bikes and house = $800 cheaper for the year.  

Any reason I should NOT switch to Flo?

This was originally a 2mm chip:

Check out my oil filter forensics thread!                     Offended? Click here
"Yelling out of cars, turning your speakers out the window to blast your music onto the street, setting off M-80 firecrackers, firing automatic weapons into the airâ€"these are all well and good. But none of them create a merry atmosphere of insouciance and bonhomie quite like a revving motorcycle.

Greg

#1
June 24, 2012, 08:38:19 AM Last Edit: June 24, 2012, 09:13:46 AM by Greg
Quote from: ducatiz on June 24, 2012, 06:29:44 AMMeanwhile, I got a quote from Progressive for my cars, bikes and house = $800 cheaper for the year.  

Any reason I should NOT switch to Flo?

Make sure you compare the policies carefully so that you get an apples to apples comparison. Usually if there is a substantial difference then the coverage is significantly less. If they are essentially the same coverage but cheaper, then make the switch.

WARNING: Reading through insurance policies and comparing them is mind numbingly boring. Your health may be affected.
2012 M1100 Evo with Termis

Timmy Tucker

#2
June 24, 2012, 08:49:08 AM
I've had Progressive on the moto for over a year, but I've never made a claim thru them. I have heard they can be a real pregnant dog when trying to file a claim. When I wrecked the bike a few weeks ago, I just paid out of pocket for everything since it was only about $400 in damage and I didn't want my rates to go back up.
1999 M750 - "Piggy"
2007 S4RS

ducpainter

#3
June 24, 2012, 09:12:15 AM
I had Flo for my bike...

When I ran into the back of my buddy on his 848...who also had Flo...

they wouldn't pay.

I wouldn't use them on a bet.

YMMV
"Once you accept that a child on the autistic spectrum experiences the world in
a completely different way than you, you will be open to understand how that
 perspective
    is even more amazing than yours."
    To realize the value of nine  months:
    Ask a mother who gave birth to a stillborn.
"Don't piss off old people The older we get, the less 'Life in Prison' is a deterrent.”


Greg

#4
June 24, 2012, 09:14:26 AM
Quote from: ducpainter on June 24, 2012, 09:12:15 AM
I had Flo for my bike...

When I ran into the back of my buddy on his 848...who also had Flo...

they wouldn't pay.

I wouldn't use them on a bet.

YMMV

WTF? How can they refuse to pay? Did they give a reason why they were refusing?
2012 M1100 Evo with Termis

ducpainter

#5
June 24, 2012, 09:16:21 AM
Quote from: Greg on June 24, 2012, 09:14:26 AM
WTF? How can they refuse to pay? Did they give a reason why they were refusing?
Yup...

they said neither of us were at fault, and the police report didn't place blame on the guy that pulled out in front of us.

Next time I'll hit the car.  [bang] [bang] [bang]
"Once you accept that a child on the autistic spectrum experiences the world in
a completely different way than you, you will be open to understand how that
 perspective
    is even more amazing than yours."
    To realize the value of nine  months:
    Ask a mother who gave birth to a stillborn.
"Don't piss off old people The older we get, the less 'Life in Prison' is a deterrent.”


cokey

#6
June 24, 2012, 10:06:16 AM
I've had my windshield replaced twice by safelight..  first tech was better then 2nd.. like everywhere depends who does the work.. the glass they use breaks easier then the own glass though..   I have flo also...  no issues yet.. 
I WIN
Quote from: my wifeOk babe I surrender to u.  U may work me out till I drop

Quote from: Timmy Tucker on February 27, 2011, 11:11:58 AM
About the goat...
His name was Bob, but the family called him BeelzeBob. 
make the beast with two backs goats.

Nomad

#7
June 24, 2012, 12:56:25 PM
Aren't you prior service?  Why not go with USAA, they kick ass

Dirty Duc

#9
June 24, 2012, 10:27:40 PM
USAA subs to Flo for motos... not that I have had a claim with Flo yet.

kopfjäger

#10
June 25, 2012, 12:23:29 AM
Quote from: Dirty Duc on June 24, 2012, 10:27:40 PM
USAA subs to Flo for motos... not that I have had a claim with Flo yet.

[thumbsup]
“Woohoohoohoo! Two personal records! For breath holding and number of sharks shot in the frickin\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\

hbliam

#11
June 25, 2012, 12:41:15 AM
Quote from: Dirty Duc on June 24, 2012, 10:27:40 PM
USAA subs to Flo for motos... not that I have had a claim with Flo yet.

You deal with USAA. USAA deals with Progressive.

The Mad King Pepe'

#12
June 25, 2012, 04:48:19 AM
I've switched back and forth between the two a couple times now. Progressive is usually cheaper than Geico, but they let me down a few times.

Final straw was when a guy in a van made a right turn from the middle lane (I was in the right lane) and Progressive let him go because he claimed his van was a long vehicle... time to install a dash cam in the car.
First they came for the Socialists, and I did not speak out-- Because I was not a Socialist.
Then they came for the Trade Unionists, and I did not speak out-- Because I was not a Trade Unionist.
Then they came for the Jews, and I did not speak out-- Because I was not a Jew.
Then they came for me--and there was no one left to speak for me.

ungeheuer

#13
June 25, 2012, 04:50:12 AM
Who's Flo?
Ducati 1100S Monster + Ducati 1260ST Multistrada + Moto Guzzi Griso 1200SE


Previously: Ducati1200SMultistradaDucatiMonster696DucatiSD900MotoMorini31/2

ducpainter

#14
June 25, 2012, 04:52:09 AM
"Once you accept that a child on the autistic spectrum experiences the world in
a completely different way than you, you will be open to understand how that
 perspective
    is even more amazing than yours."
    To realize the value of nine  months:
    Ask a mother who gave birth to a stillborn.
"Don't piss off old people The older we get, the less 'Life in Prison' is a deterrent.”


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