Quote from: RAT900 on May 15, 2012, 03:25:20 AM
Old company laptop refresh program:  drop off return relic and receive new piece of junk.... end of process.


New company laptop refresh program:

give relic to support and have data moved to new piece of junk

Take back old relic and new future relic

download UPS shipping label....

find box to ship back relic....

only AFTER downloading disk wipe software and installing it on relic

Wipe disk,

go to link on new computer

execute attestation that disk has been wiped

pack relic in found box and ship at local UPS store


wondering how many pennies they were able to pinch having end-users vs. (now out-sourced) desktop support crew do this

I still don't have the replacement antiquated computer after the current antiquated beast vommed a month ago.  How is it you and Ung and I all work for the same organization but haven't even been on one miserable conference call yet?

why is it so difficult to volunteer my time and effort.

I have bad gas and my interview is in 3 hours 

Plenty of time to vent remaining methane from the system...

 







 

Quote from: Little Monkey Toes on May 15, 2012, 10:58:11 AM
I have bad gas and my interview is in 3 hours 

"Bean-o now, there will be no gas later."

Quote from: Little Monkey Toes on May 15, 2012, 10:58:11 AM
I have bad gas and my interview is in 3 hours 

This can be an asset in closing the deal if it is pungent vapors 

think of pressure closing the offer....like vacation time share sales, or worthless stock boiler-room tactics

I wrote a customer site visit report once describing how the sales rep used unorthodox tactics to close a deal

if I can dig it up I'll post it

Gas during an interview might be OK, but GAS would be a deal-breaker in most office settings.

Unfortunately, it's probably to late for me to suggest - bring Rocky & blame it on him.

Quote from: Stella on May 15, 2012, 11:49:55 AM
"Bean-o now, there will be no gas later."

But really, what fun is that?  

We have wars at work.....

my coworkers rape the offices and cubicles of the recently fired for anything left behind
computer monitors, usb hubs, cables, desk accessories, pens, blank media, file folders, pens & even office chairs.

if it's better or newer than the one you've got - SWAP IT OUT!

Quote from: TiNi on May 16, 2012, 02:57:44 AM
my coworkers rape the offices and cubicles of the recently fired for anything left behind
computer monitors, usb hubs, cables, desk accessories, pens, blank media, file folders, pens & even office chairs.

if it's better or newer than the one you've got - SWAP IT OUT!

yup a few years back when we were doing monthly downsizings we were in the same mode

no budget for anything so we picked thru the detritus of the departed like turkey buzzards alongside a highway

2 more days of my 'old' position @ the company.


----------------------coasting---------------------------

Had an hour long conversation with a coworker last night about how I needed him to cover for me in walking a customer through loading 30 lines of a router config while I'm out of the office in an intensive training course.  I covered it in extensive detail to make sure he knew exactly what needed to be done.  Get an e-mail this morning an hour before he's supposed to be loading the config, and he asks if I can confirm that what he was saying was what needed to be done.

He had completely ignored everything I told him on our call and was going to reload the config in its entirety.  Oh, and could I tell him how to actually log into the router and access the configuration area?      This is a guy with a lot of high-end networking certs, too.     When I send him specifically what needs to be loaded, his response e-mail is, "So items X, Y, Z, and A don't need to be loaded?"   

Would be easier if I just did it myself, but it's been such a pain to coordinate the first half of the call that I pushed it forward anyway.

"You only closed 14 tickets last month."

Check my SoW, Micro-Manager Kurt. There is a good reason why it isn't included in the Service Desk SoW that covers everyone else. I have my own SoW because I was hired on to administer and maintain a system. The only time I should be opening/closing tickets is if the 2 applications I administer are completely down. I am a systems admin...not a helpdesk technician. Not a help desk escalations tech.

What I did do was coordinate 2 major upgrades last month. I also created upgrade plans for future releases, installed countless service packs and AV engine revisions. I created 2 disaster recovery plans on 2 completely new to the company applications. I created documentation that covers every aspect of the applications from basic helpdesk troubleshooting all the way up to manually configuring the servers and databases and their redundant systems.
None of that stuff came with tickets to open and close. They were change requests...you know those things that are created to encompass large scale/large impact projects.

God I wish this guy would self immolate.

This is the thumbnail that FaceBook seems to think will get me to click on the "Train to be a Harley Davidson Technician in just 24 weeks!" advert:

I could understand this a little better in English but I still think it's cool.

Nikon Nivo total station